Privacy Policy

Cookies are very small text files that a website can send to and store on your hard drive to help tailor and keep records of your visit to the site. If you would like to find out how we use cookies on this website please read our Cookies page.

Your use of the site will be governed by English law and will be deemed to have occurred in the United Kingdom. If you have any disputes with us over any aspect of the site, then these will be exclusively resolved in the English courts. This website offers a forum facility and we may collect any information that you disclose therein. Such information will be used in accordance with this privacy policy. Please note that we cannot be responsible for other parties' use of the personal information which you make available to such third parties through the forum. Please be careful about what personal information you disclose in this way.

We aim to keep our information about you as accurate as possible. If you would like to review or change the details you have supplied us with, please contact us as set out above. We cannot be responsible for the privacy policies and practices of other websites even if:

  • you accessed the third party website using links from our website; or
  • you linked to our website from a third party website.

We recommend that you check the policy of each site you visit and contact the owner or operator of such website if you have any concerns or questions.

From time to time this site may ask you to provide personal details of your family or friends, for example, so that we can send them details of our products and services. Before providing such information, please ensure that you have obtained their consent to their personal data being used in this way. We will not use these details in any manner which is incompatible with this privacy policy.

From time to time we may make changes to this privacy policy. If we make any substantial changes to this privacy policy and the way in which we use your personal data we will post these changes on this page and will do our best to notify you of any significant changes. Please check our privacy policy on a regular basis.

Read our terms & conditions of use.

If you still have questions, you can find all of the answers in the following categories:

About your donation About your car Sorting the paperwork Having your car collected Dropping your car off About Charity Car

Alternatively, you can search our website below:

Call us on 0844 669 6889 during opening hours.

Standard rate applies (as per 01 or 02 numbers and is usually included in any free minutes).

Send an email to info@CarTakeBack.com or use the form below.

It helps if you tell us your registration or reference number if you have one.
During opening hours we'll usually respond within two hours.

During opening hours request a call back by entering your telephone number below.

An operator will call you as soon as they become available.

Chat with us online now.

Online chat is compatible with most desktop and tablet computers, and may be available outside of our usual opening hours.

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