Frequently Asked Questions

All of your questions about donating your car, answered!

Find out everything you need to know about donating your car to charity with Charity Car. Click one of the frequently asked questions below to see the answer. If you can’t find what you’re looking for please contact us.

Your donation

You can choose from a variety of charities and all Charity Car’s Official Partners are registered charities. View our full list of charities >

You can donate cars and light vans of any age and with any mileage through Charity Car. Whether they’re roadworthy, or an MOT failure, we’re happy to turn them into a donation, we’ll even accept cars that are beyond repair and ready to be recycled. We can’t accept cars that have major parts missing or major damage. We don’t usually accept motorbikes or caravans, but if you do have a different type of vehicle to donate, please get in touch.

No, donating your car is completely free of charge. It won’t cost you a penny!

If we recycle your car, which is usual for the majority of vehicles donated via our scheme, 100% of the market value of your scrap car will be donated to your chosen charity.

It may be that our recycling centre assesses your vehicle and decides it could be repaired and re-used. In this case your chosen charity will receive the same value as if it had been recycled.

If your car is auctioned, your chosen charity will receive the full amount raised minus a low fixed auction fee. This low fixed fee covers the valeting, valuation, sales particulars, storage, viewings by prospective buyers throughout the sales process, paperwork and transfer of payment to your chosen charity. (It also covers entry in up to two auctions in case the car is unsuccessful in the first sale.) We will only ever submit a vehicle for auction if our specialist team is confident it will make more for your charity, minus the fixed fee, than it would have made as scrap.

If you’d like to find out how much we think your car will be worth, please get in touch – we’ll be happy to let you know the estimated donation your charity will receive.

We assess every car on a case-by-case basis to ensure vehicles are effectively identified for recycling or auction. While we could show everyone an instant scrap donation value using registrations and postcodes, this would not always be an accurate estimate of the final donation.

If you’d like to find out how much we estimate your car will raise for your chosen charity through the Charity Car service, please get in touch. All our customers are informed about the donation total that their car has generated once the process is complete.

Cars donated via the Charity Car scheme do not currently qualify for Gift Aid as they fall into the category of donated goods. This is advice from HMRC.

You can only donate the value of your old car to one charity at a time, and the full value goes to the charity you choose.

When you donate your car, it will be based on the following minimum requirements:

  • you are able to provide photographic ID and proof of address;
  • your car is free of all finance charges, such as a hire purchase or loan agreement;
  • your car is free from any additional waste, such as litter, refuse or rubbish;
  • your car is powered by a petrol, diesel, electric or hybrid powertrain as originally manufactured;
  • your car (or light van) has no more than 9 seats (i.e. not a motorbike or HGV); and
  • your car is accessible (in the case of a collection) meaning that it is parked on solid ground with inflated tyres, so that it can be safely winched onto a recovery vehicle.

If any of the above criteria are not true, we may not be able to accept your car for donation. You’ll be given the opportunity to provide further details.

When you donate your car, to help establish its value, we may ask you some questions about your car’s condition, such as:

  • What’s the approximate mileage?
  • Do you have the keys?
  • Has it ever been written off?
  • Does it start and drive?
  • Is there any service history?

If you’re unable to answer any questions, we may make some assumptions about your car’s condition. Your answers and our assumptions will be shown to you alongside your donation.

These questions are in addition to the minimum requirements.

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Official Partner to:

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