Customer Reviews

All customers have the opportunity to provide feedback on the car donation service we provide. Here's what you have to say about us:

Thursday 14:46 - Mr Mark Crompton, Ilkley - Mercedes A140Easy.

Thursday 14:23 - Mr Lapo Favilli, Harrow - BMW 330Very good.

Thursday 12:35 - Mr Darren Black, Boldon Colliery - Seat LeonReally easy.

Monday 18:07 - Mr Anthony Johnson, Uckfield - Toyota PicnicQuick and easy to follow.

13th Sep 15:52 - Dr David Chadwick, Stockport - Peugeot 206Very easy.

10th Sep 17:17 - Mr Stephen Dacosta , Wellingborough - Ford MondeoStraightforward.

9th Sep 20:13 - Mr R Iyer, Reading - Toyota CorollaThe flow for the process was smooth. Good that you will try the best option for our car so that it can possibly be reused and get the max for my chosen charity. Thanks.

6th Sep 15:23 - Ms Elizabeth Melrose, York - Daihatsu YrvThe assistant was very patient as I was extremely nervous.

5th Sep 12:40 - Mr Mike Carrington, Cambridge - Peugeot 306Amazingly simple. I like having the ability to choose a charity.

5th Sep 09:05 - Ms Alice Washbourne, London - Volkswagen PoloSimple, easy to use.

4th Sep 23:31 - Mr Richard Bowden, Malvern - Skoda FabiaEasy to use.

4th Sep 10:03 - Miss Anna Bevan, Spalding - Ford KaApproachable. Understanding and excellent at providing all the information, brilliant customer service.

30th Aug 19:08 - Mr Mariusz Sokolowski, Glasgow - Ford TransitGreat service, great charity.

30th Aug 19:04 - Mr Mariusz Sokolowski, GlasgowThe fact I can support the great cause.

19th Aug 11:57 - Mrs Mary Martin, Ilminster - Suzuki IgnisEasy to follow instructions.

16th Aug 16:27 - Mrs Monica St Pierre, Feltham - Citroen SaxoIts nice to deal with a trustworthy company! Love that the money can go to my favourite charity.

15th Aug 21:46 - Ms Sarah Sienesi, Tenterden - Renault MeganeVery well set out and easy to navigate. Quick too!

15th Aug 20:17 - Mr Andrew Oldham, York - Daewoo TacumaReally easy to follow. Very clear website.

15th Aug 11:11 - Ms Frances Bass, Faversham - Renault ClioEasy access to information and a prompt response. A good, informative website.

13th Aug 20:31 - Mrs Christine Burgoyne-Simpson, Southport - Honda CivicEasy to access and good instructions.

Select 'more' to view earlier comments.

If you still have questions, you can find all of the answers in the following categories:

About your donation About your car Sorting the paperwork Having your car collected Dropping your car off

Alternatively, you can search our website below:

Call us on 0844 669 6889 during opening hours.

Standard rate applies (as per 01 or 02 numbers and is usually included in any free minutes).

Send an email to info@CharityCar.co.uk or use the form below.

It helps if you tell us your registration or reference number if you have one.
During opening hours we'll usually respond within two hours.

During opening hours request a call back by entering your telephone number below.

An operator will call you as soon as they become available.

Chat with us online now.

Online chat is compatible with most desktop and tablet computers, and may be available outside of our usual opening hours.

Find out about Partner of the Month for September, CRY!