Customer Reviews

All customers have the opportunity to provide feedback on the car donation service we provide. Here's what you have to say about us:

23rd May 16:08 - Andrew Magee, Telford - Mercedes E320Easy to complete and easy to navigate.

18th May 10:35 - Zarina Kheraj, London - Mercedes A170Good service.

14th Feb 18:59 - Alistair Glen, Aberdeen - Seat AlhambraVery easy to use website.

2nd Feb 13:46 - Peter Laurie, Barnstaple - Mazda Mx5Used you before; Excellent simple service.

24th Jan 11:13 - Julian McIlroy, Deal - Saab 93Easy process.

21st Jan 18:22 - Donnie Bachan, London - Nissan MuranoI've used CarTakeBack a couple of times and it's always been hassle free.

1st Jan 01:24 - Andrew Magee, Telford - Mercedes E320Very easy to use.

11th Dec 20:55 - Krish Kapoor, Epsom - BMW 325Good endeavour.

19th Nov 20:33 - Angella Allwright, Hindhead - Nissan MicraEasy to use.

29th Oct 12:23 - Christine Waddoups, Bedworth - Renault ClioGood.

9th Oct 11:51 - Douglas Woodroff, Gerrards Cross - Peugeot 406Simple.

7th Oct 11:28 - Nelly Grelet, Enfield - Ford FocusSeamless service.

29th Sep 12:10 - Paul Hanna, Milton Keynes - Vauxhall ZafiraQuick response.

27th Sep 18:23 - Nikki, Ormskirk - Volkswagen GolfplusFaily quick and easy to decide which charity to choose and to start off the process.

21st Sep 13:22 - Bruce Hyatt, Saffron Walden - Saab 95Simple system to use.

6th Sep 10:34 - Rachel Gough, London - Ford FiestaVery good website.

30th Aug 08:28 - Samuel Runcorn, Derby - Chevrolet MatizVery easy to use website.

26th Aug 15:31 - Daniela Barrdear, London - Fiat SediciEasy process.

21st Aug 11:06 - Natasha Hyams, Deal - Ford FiestaEasy to follow instructions and clear, easy to use website.

16th Aug 12:00 - John Smillie, Bathgate - Fiat PuntoEasy process.

Select 'more' to view earlier comments.

If you still have questions, you can find all of the answers in the following categories:

About your donation About your car Sorting the paperwork Having your car collected About Charity Car

Alternatively, you can search our website below:

Call Us

0330 818 85 56 during opening hours.

Standard rate applies (as per 01 or 02 numbers and is usually included in any free minutes).

Get a Call Back

During opening hours request a call back by entering your telephone number below.
An operator will call you as soon as they become available.

Send an email to or use the form below.

It helps if you tell us your registration or reference number if you have one.
During opening hours we'll usually respond within two hours.

Chat with us online now.

Online chat is compatible with most desktop and tablet computers, and may be available outside of our usual opening hours.