How do I prove my identity?

If you donate your car in England or Wales, the Scrap Metal Dealers Act, or in Scotland, the Air Weapon and Licensing Act both mean we have to confirm your identity. All you need is a current photocard driving licence, as this confirms your name, date of birth and residential address.

Don't have a photocard driving license?

If you don't have a photocard driving license, you can instead show another form of photo ID from list 1 below, along with separate proof of address from list 2 below.

1. Accepted forms of photo ID:

  • a valid UK passport

  • a valid passport issued by a European Economic Area state, or

  • a valid UK biometric immigration document.

2. Accepted proof of address (which must not be older than 3 months):

  • a bank or building society statement

  • a credit or debit card statement

  • a council tax statement or demand letter

  • a utility bill (e.g. gas, electricity, water), but not a mobile phone bill.

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If you still have questions, you can find all of the answers in the following categories:

About your donation About your car Sorting the paperwork Having your car collected Dropping your car off About Charity Car

Alternatively, you can search our website below:

Call us on 0844 669 6889 during opening hours.

Standard rate applies (as per 01 or 02 numbers and is usually included in any free minutes).

Send an email to info@CarTakeBack.com or use the form below.

It helps if you tell us your registration or reference number if you have one.
During opening hours we'll usually respond within two hours.

During opening hours request a call back by entering your telephone number below.

An operator will call you as soon as they become available.

Chat with us online now.

Online chat is compatible with most desktop and tablet computers, and may be available outside of our usual opening hours.

Find out more about The Children's Hospital Charity, our Partner of the Month for November