How and when will I get my DVLA Certificate of Destruction?

Once your scrap car has been recycled a copy of your DVLA Certificate of Destruction will be sent to you by email. Or we'll post it to you if you don't have an email address.

Please check that emails from haven't gone into your junk or spam folder.

If it doesn't arrive within 24 hours, post the completed section 9 (V5C/3) of your registration certificate to DVLA, Swansea, SA99 1BD.



If you still have questions, you can find all of the answers in the following categories:

About your donation About your car Sorting the paperwork Having your car collected About Charity Car

Alternatively, you can search our website below:

Call Us

0330 818 85 56 during opening hours.

Standard rate applies (as per 01 or 02 numbers and is usually included in any free minutes).

Get a Call Back

During opening hours request a call back by entering your telephone number below.
An operator will call you as soon as they become available.

Send an email to or use the form below.

It helps if you tell us your registration or reference number if you have one.
During opening hours we'll usually respond within two hours.

Chat with us online now.

Online chat is compatible with most desktop and tablet computers, and may be available outside of our usual opening hours.