What happens on the collection day?

You'll need to have a few things ready:

  1. your ID
  2. documents for your car, if you have them (registration certificate, service history, MOT certificate)
  3. your car keys (including any locking wheel nut or electronic keys and codes) and security codes if you have them
  4. finally, don’t forget to remove any personal belongings and rubbish.

On the collection day we'll:

  1. check that your car matches the details you gave us
  2. check and take a copy of your ID
  3. take care of the DVLA paperwork
  4. arrange for your donation to be sent to your chosen charity.

You'll also need to notify DVLA that you've sold your carIf you've any remaining road tax, DVLA will refund you automatically.


If you still have questions, you can find all of the answers in the following categories:

About your donation About your car Sorting the paperwork Having your car collected About Charity Car

Alternatively, you can search our website below:

Call Us

0330 818 85 56 during opening hours.

Standard rate applies (as per 01 or 02 numbers and is usually included in any free minutes).

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