What questions will you ask me about my car?

When you donate your car we may ask you some questions about your car's condition in order to get the maximum donation for your chosen charity, such as:

• Are there any parts missing?
• Is there any damage?
• What's the approximate mileage?
• Do you have the keys?
• Do you have the registration certificate?
• Has it ever been written off?
• Does it start and drive?
• Is there any MOT remaining?
• Is there any service history?
• Has there been any commercial use?

If you're unable to answer any questions, we may make some assumptions about your car's condition. Your answers and our assumptions will be shown to you alongside your donation.

These questions are in addition to the minimum requirements.

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If you still have questions, you can find all of the answers in the following categories:

About your donation About your car Sorting the paperwork Having your car collected Dropping your car off About Charity Car

Alternatively, you can search our website below:

Call Us

0844 669 6889 during opening hours.

Standard rate applies (as per 01 or 02 numbers and is usually included in any free minutes).

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During opening hours request a call back by entering your telephone number below.
An operator will call you as soon as they become available.

Send an email to info@CharityCar.co.uk or use the form below.

It helps if you tell us your registration or reference number if you have one.
During opening hours we'll usually respond within two hours.

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