About your car

What we need to know about the car you're donating.

What will happen to my car?

What happens when you recycle my car?

What happens when you auction my car?

How much is the standard auction fee?

How do you work out the value of my car?

How can I find out the value of my car?

Are the parts worth anything?

Does the remaining fuel have any value?

Does it matter how old the car I donate is?

Does my car have to be free from damage?

What is major damage?

What is undamaged?

What is wear and tear?

Does my car have to be complete?

What is complete?

What are major parts?

What are minor parts?

Does it matter if my car has a high mileage?

Do I need to provide the keys for the car I donate?

Does it matter if my car has been written off?

Do I need to provide the registration certificate for the car I donate?

Does my car need to start and drive?

Does the car I donate need to have a valid MOT test certificate?

Does it matter how much service history the car I donate has?

Does the car I donate need to be clean?

Does it matter how the car I donate has been used?

Does the car I donate need to have a valid insurance policy?

Do you accept cars with outstanding finance?

Does it matter how much road tax is on my car?

If you still have questions, you can find all of the answers in the following categories:

About your donation About your car Sorting the paperwork Having your car collected Dropping your car off About Charity Car

Alternatively, you can search our website below:

Call Us

0844 669 6889 during opening hours.

Standard rate applies (as per 01 or 02 numbers and is usually included in any free minutes).

Get a Call Back

During opening hours request a call back by entering your telephone number below.
An operator will call you as soon as they become available.

Send an email to info@CharityCar.co.uk or use the form below.

It helps if you tell us your registration or reference number if you have one.
During opening hours we'll usually respond within two hours.

Chat with us online now.

Online chat is compatible with most desktop and tablet computers, and may be available outside of our usual opening hours.

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