About your car

What we need to know about the car you're donating.

What assumptions do you make about the car I donate?

Does the car I donate have to be complete?

What are major parts?

Does the car I donate have to be free from damage?

What is major damage?

Does the car I donate need to start and drive?

Does the car I donate need to be accessible for it to be collected?

What is accessible?

Does it matter if the car I donate has a high mileage?

Does it matter if the car I donate has been written off?

Do I need to provide the registration certificate for the car I donate?

Do I need to provide the keys for the car I donate?

Does the car I donate need an MOT test certificate?

Does it matter how much service history the car I donate has?

Does the car I donate need to be clean?

Does it matter how old the car I donate is?

Does it matter how the car I donate has been used?

Does the car I donate need to have a valid insurance policy?

Do you accept cars with outstanding finance?

Does it matter how much road tax is on my car?

If you still have questions, you can find all of the answers in the following categories:

About your donation About your car Sorting the paperwork Having your car collected Dropping your car off About Charity Car

Alternatively, you can search our website below:

Call us on 0844 669 6889 during opening hours.

Standard rate applies (as per 01 or 02 numbers and is usually included in any free minutes).

Send an email to info@CarTakeBack.com or use the form below.

It helps if you tell us your registration or reference number if you have one.
During opening hours we'll usually respond within two hours.

During opening hours request a call back by entering your telephone number below.

An operator will call you as soon as they become available.

Chat with us online now.

Online chat is compatible with most desktop and tablet computers, and may be available outside of our usual opening hours.

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