Charity Car is the big-hearted car donation scheme run by CarTakeBack.com - the UK's largest scrap car recycling company and official partner to the major car brands.
Charity Car allows you to turn the value of your scrap or used car into a donation for the charity of your choice.
Our Customer Services team is always on hand to answer any questions about donating your car.
You can find out the latest Charity Car news by reading our blog.
Charity Car is not a registered charity, we provide a service to our charity partners. We take care of the collection and the sale, or disposal of your car and pass on the proceeds to your chosen charity.
If you're a registered charity and would like to receive donations through Charity Car, please get in touch to discuss how you can become a Charity Car Official Partner.
We always appreciate hearing feedback from our customers. If you have any comments or suggestions about our service then please feel free to contact us below.
We'll only publish your comments if you've given us your permission.
Take a look at what some of our customers have had to say 
Please speak to our customer services team direct on 0330 818 85 56 as soon as possible – we’ll do everything we can to resolve any issues with your current car donation.
If you would like to receive a full copy of our Complaints Policy and Procedure and/or you would like to make a formal complaint, please email: info@charitycar.co.uk
Or, if you do not have access to email, you can write to us at: Customer Services, FREEPOST CarTakeBack.com.
It will help us to resolve any issue more swiftly if you can give us as much clear detail as possible, including any correspondence you have had with us so far and any reference number you have been given.