What happens When You Deliver Your Scrap Car?

So, you've arranged to deliver your old car to a CarTakeBack recycling centre.  Here's what happens next.

Preparation

Please make a note of your reference number which begins 'CC'; this was shown on the printable confirmation at the end of the submission process and will also be shown on your confirmation e-mail.  You will need this reference number when you deliver your old car.  It helps if you take your printed confirmation with you.

Please remove any personal belongings and any rubbish.  You'll need to remove the tax disc if you wish to claim back any remaining road tax.  You can download the relevant form on our Frequently Asked Questions page.

On Arrival

When you arrive at the CarTakeBack recycling centre you should park your car safely in the designated area and make sure that you have removed all of your personal belongings, before reporting to the main reception.  You should then hand over your printed confirmation containing your reference number.

Your car will be assessed to confirm that it meets the terms of the Charity Car Agreement. In particular we'll check that it is complete and free from any additional waste.

Please hand over any documents that you have for the car such as the MOT test certificate, service history and handbook as well as any alarm codes and spare keys.  Don't worry if you don't have any of these items as we'll still be able to accept your car.  If your car is to be auctioned, it can help us to achieve a higher value if you provide as many of these items as possible.

If your car is to be auctioned

If we feel that auction is the best way to get the maximum donation for your old car, the first thing we'll do is help you to complete the relevant section of your V5C registration document (log book), which you should later send to DVLA to notify them that you've disposed of your car correctly, and hand the rest over to the recycling centre.

We'll take care of the valeting, valuation, storage whilst it's being sold, viewings by prospective purchasers and all of the necessary paperwork. 

If your car is to be recycled

If we feel that the best way to maximise your donation is for your old car to be recycled, we'll ask you to hand over your entire V5C Registration document (logbook).  You don't need to inform DVLA as we'll do this for you by issuing a DVLA Certificate of Destruction.  This can be issued whilst you wait or sent out to you via e-mail if we have your e-mail address or if not, then by post.  Read more on the importance of a DVLA Certificate of Destruction.

You can rest assured that once we've accepted your old car, if it is to be recycled this will be carried out in line with EU regulations.  All of our recycling centres are licensed by the environmental agencies, so you won't find any of your old tyres dumped in ditches or toxic oil tipped down the drain.   Read more about the recycling process.

Your donation

We will transfer the donation to your chosen charity once your car has either been sold at auction or recycled. You will then receive a confirmation e-mail to say that your donation has been passed on to your chosen charity.

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