What is accessible?

Accessible means that your scrap or used car has inflated tyres and is parked on solid ground, so that it can be safely winched onto a recovery vehicle. It's important that you tell us if your car is not accessible, for example if the steering is locked, if your car is blocked in, or if the tyres are flat, as this could affect the collection of your car.


If you still have questions, you can find all of the answers in the following categories:

About your donation About your car Sorting the paperwork Having your car collected Dropping your car off About Charity Car

Alternatively, you can search our website below:

Call us on 0844 669 6889 during opening hours.

Standard rate applies (as per 01 or 02 numbers and is usually included in any free minutes).

Send an email to info@CarTakeBack.com or use the form below.

It helps if you tell us your registration or reference number if you have one.
During opening hours we'll usually respond within two hours.

During opening hours request a call back by entering your telephone number below.

An operator will call you as soon as they become available.

Chat with us online now.

Online chat is compatible with most desktop and tablet computers, and may be available outside of our usual opening hours.

Find out about MS Society, our Partner of the Month